SHIPPING & RETURNS
SHIPPING POLICY
Last updated: February 2026
Thank you for shopping with us! Please review our shipping policy below to understand how and when your order will be delivered.
Order Processing Time
All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
During periods of high order volume or unforeseen delays (such as weather conditions in Alaska), processing times may be extended.
Shipping Origin
All orders are shipped from Alaska, USA.
Because we ship from Alaska, delivery times may be slightly longer than shipments originating from the continental United States, especially for destinations in the Lower 48.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
• Alaska: [3 – 5 business days]
• United States (Lower 48): [5–7business days]
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, or customs processing.
Shipping Carriers
We primarily ship using USPS, UPS, or FedEx, depending on destination, package size, and cost efficiency.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Shipping to P.O. Boxes
We do ship to P.O. Boxes. If shipping to a P.O. Box is available, USPS will be used.
International Shipping
We do offer international shipping.
If international shipping is available:
• Customs duties, taxes, and import fees are the responsibility of the customer.
• Delivery times may vary significantly due to customs clearance.
Delays & Lost Packages
We are not responsible for shipping delays caused by the carrier, weather conditions, or incorrect shipping information provided at checkout.
If your package is marked as delivered but not received, please contact the carrier directly. If you need assistance, feel free to reach out to us.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
RETURN & EXCHANGE POLICY
We stand behind our products and want you to shop with confidence. If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery — no questions asked.
Eligibility
• Returns are accepted within 30 days of delivery
• Proof of purchase (order number or receipt) is required
How to Start a Return
To initiate a return, contact us at with your order number. We will provide return instructions within [1–2 business days].
Please do not send items back without contacting us first.
Return Shipping
• Customers are responsible for return shipping costs
• Original shipping charges are non-refundable
• Return shipping times may vary based on location, as orders ship from Alaska
We recommend using a trackable shipping service. We are not responsible for lost or delayed return shipments.
Refunds
Once your return is received and inspected:
• You will be notified of your refund status
• Approved refunds will be issued to the original payment method
• Please allow [5–10 business days] for the refund to appear on your statement
Non-Returnable Items
The following items are not eligible for return:
• Gift cards
• Final sale or clearance items
• Custom or personalized items
[Remove or adjust this section if everything is returnable.]
Damaged or Defective Items
If your item arrives somehow damaged or defective, please contact us within [48–72 hours] of delivery so we can make it right.
Contact Us
If you have any questions about returns, please contact us.